Privacy Policy

Commitment to information security

Customer information is committed to absolute confidentiality according to the personal information protection policy. The collection and use of each customer's information is only carried out with that customer's consent, except in cases where it is required to be provided when requested by the authorities. Do not use, transfer, provide or disclose to any third party the member's personal information without the member's consent.

In case the information server is attacked by hackers leading to loss of member personal data, the website administrator will be responsible for reporting the incident to the investigating authorities for timely handling and notification. let members know.

In case the customer discovers that personal information has been misused or violated, the customer can submit a complaint through our customer care channel, upon receiving the member's complaint information. members, we will use all necessary measures to prevent that personal information from being further violated, and at the same time take support measures to protect the legitimate rights and interests of customers.

Customers have the right to submit a complaint about the disclosure of personal information to a third party to the Management Board of the Led Hiep Phong website. When receiving this feedback, we will confirm the information, be responsible for answering the reason and instruct members to restore and re-secure the information.

Means and tools for accessing information editing

Means and tools for users to access and edit their personal data. Personal information provided by customers will be saved on our internal system. Customers have the right to request Led Hiep Phong to correct errors in their data without charge. At any time, customers have the right to request that we stop using your personal data for marketing purposes.

Address of the information collection unit

  • Certificate of Business Registration No 0311009196 – Register on July 25, 2011
  • Headquarters: 326/5 Tan Phuoc, F7, District 10, HCMC. Tel: 0283.957.2634
  • Shop: 356 Tan Phuoc, F7, District 10, HCMC. TEL: 0908 300 707 – 0987 300 707
  • Consulting Technical Support: 0909.520.690 – 08964.444.98

Information storage time

Led Hiep Phong will store personal information provided by customers on our internal systems during the process of providing services to customers or until the purpose of collection is completed or when the customer has Request to cancel the information provided.

Purpose and scope of information collection

Led Hiep Phong We will use the information you provide for the following lawful purposes:

  • Provide information about products and services when required by customers
  • Use it to confirm your order when you place an order
  • Send notices, implement advertising, marketing programs,
  • PR for new services on the website
  • Provide service information via email
  • Analyze your consumption trends to improve your experience when visiting the website, improve old services, build new services

Use information to contact customers for surveys, opinion polls, exchange of opinions, reviews and comments or to announce promotional programs and events. Through the email address and phone number that customers also provide, we can respond to customers' questions and opinions about our products and services.